In the News

Nexion Affiliates Receive 2019 Customer Experience Award from Pinnacle Quality Insight

We want to take the opportunity to say congratulations to our 18 affiliates that satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average and have received the 2019 Pinnacle Customer Experience Award™.

Pinnacle Quality Insight, a nationally recognized customer satisfaction firm, conducts monthly interviews with residents and family members regarding their satisfaction in 16 categories that include: Overall Satisfaction, Dining services, Quality of Food, Communication from Facility, Admission Process and more. Our award recipients all received the Customer Experience Award™ in at least one category. This is an incredible accomplishment and a true reflection of their success as healthcare providers.

Congratulations to:
• Crystal Rehabilitation & Healthcare Center
• Delta Rehabilitation & Healthcare Center
• Great Oaks Rehabilitation & Healthcare Center
• Grenada Rehabilitation & Healthcare Center
• Indianola Rehabilitation & Healthcare Center
• Kaplan Healthcare Center
• Maison Jardin
• Many Healthcare & Rehabilitation Center
• Meadowview Health & Rehab Center
• Natchez Rehabilitation & Healthcare Center
• New Iberia Manor North
• New Iberia Manor South
• Picayune Rehabilitation & Healthcare Center
• Terrell Healthcare Center
• The Bluffs Rehabilitation & Healthcare Center
• Thibodaux Healthcare Center
• Truman W. Smith Children’s Care Center
• Vivian Healthcare Center