Individualized Care

Young woman talking with elderly womanNexion Neighbor

The Nexion Neighbor Program was created with a goal of meeting our residents’ needs in the best way possible. This includes, but is not limited to, being cared for in a clean, caring, comfortable environment and having a positive experience while residing in one of our homes.

To carry this out, we work to connect a staff member with each resident. The staff member is then given the honor of providing extra attention and support to the resident. Sometimes our residents just want someone to listen or to hold a hand. No matter how basic or comprehensive, the Nexion Neighbor Program is a valuable component of individualized care plans.

White Dove

The White Dove Program is part of our Death and Dying with Dignity Initiative. The program was designed to honor residents and provide compassionate care and counseling for families as death approaches. Our residents are our family and it’s important for us to show them the same respect in death as in life.

We provide residents and families with a warm, comfortable environment to say good bye to their loved one as they go on hospice care. Additionally, our staff pays tribute to our deceased residents as they are escorted out of their home for the last time.

Music and Memory

Our facility offers the Music and Memory Program as a tool to enrich resident’s lives, especially in the area of memory care. Our affiliates work closely with Music and Memory, a non-profit organization dedicated to bringing personalized music into the lives of our residents with the goal of improving their quality of life.

Our affiliates’ staff is trained to set up personalized music playlists, delivered on iPods and other digital devices, for those in their care. These musical favorites tap into memories and can help enable residents to socialize and be present in the moment.

There are many benefits to participation, as the Music and Memories program:

  • offers an enjoyable, fulfilling activity for residents in dialysis, on vent or bed-bound
  • increases cooperation and attention while reducing resistance to care
  • reduces agitation and sundowning
  • enhances engagement and socialization
  • provides a valuable tool when reducing reliance on anti-psychotic medications