In the News

Affiliates Receive Customer Experience Award

We are proud to announce that 12 of our affiliated facilities were recognized by Pinnacle Quality Insight, a nationally recognized customer satisfaction firm, with the 2017 Pinnacle Customer Experience Award. The Customer Experience Award is awarded to care providers who have achieved best-in-class customer satisfaction standards within their peer group. Various residents and family members were surveyed through the last year on several aspects of our affiliates’ services, including Admissions Process, Activities, Nursing Care, Communication from the Facility and Professional Therapy Services. The below facilities received the Customer Experience Award for at least one of the services included in the survey.

Congratulations to Claiborne Healthcare Center, Kaplan Healthcare Center, Many Healthcare North, Midwestern Healthcare Center, New Iberia Manor North, New Iberia Manor South, Patterson Healthcare Center, Pleasant Valley Healthcare & Rehabilitation Center, Regency Healthcare & Rehabilitation Center at Red River, Terrell Healthcare Center, Thibodaux Healthcare Center, Village Creek Rehabilitation and Nursing Center.

Categories: Awards, Louisiana, Texas