Nexion Affiliates Receive 2019 Customer Experience Award from Pinnacle Quality Insight
March 20, 2019 | Awards, Louisiana, Mississippi, Texas
We want to take the opportunity to say congratulations to our 18 affiliates that satisfied the rigorous demand of scoring in the top 15% of the nation across a 12-month average and have received the 2019 Pinnacle Customer Experience Award™.
Pinnacle Quality Insight, a nationally recognized customer satisfaction firm, conducts monthly interviews with residents and family members regarding their satisfaction in 16 categories that include: Overall Satisfaction, Dining services, Quality of Food, Communication from Facility, Admission Process and more. Our award recipients all received the Customer Experience Award™ in at least one category. This is an incredible accomplishment and a true reflection of their success as healthcare providers.
Congratulations to:
• Crystal Rehabilitation & Healthcare Center
• Delta Rehabilitation & Healthcare Center
• Great Oaks Rehabilitation & Healthcare Center
• Grenada Rehabilitation & Healthcare Center
• Indianola Rehabilitation & Healthcare Center
• Kaplan Healthcare Center
• Maison Jardin
• Many Healthcare & Rehabilitation Center
• Meadowview Health & Rehab Center
• Natchez Rehabilitation & Healthcare Center
• New Iberia Manor North
• New Iberia Manor South
• Picayune Rehabilitation & Healthcare Center
• Terrell Healthcare Center
• The Bluffs Rehabilitation & Healthcare Center
• Thibodaux Healthcare Center
• Truman W. Smith Children’s Care Center
• Vivian Healthcare Center